Product Specialist

Our client, an innovative software company, is currently looking for a Product Specialist to join their expanding team located at their UK Head Office in Bracknell. You will be an integral part in the rollout and implementation of an exciting new product within the Education sector.

This is a multi-disciplined role where you will be responsible for a number of tasks, working primarily with UK schools.

Responsibilities include:

  • Provide pre-sales and post-sales support to existing and potential clients
  • Working closely with UK Schools to understand how to map their processes to the product
  • Deliver customer training and knowledge transfer
  • Produce training material for schools to better use the product
  • Create and construct presentations internally and externally
  • Deliver first line technical support and escalate where appropriate

The candidate must have:

  • Excellent communication and presentation skills
  • An understanding of the UK education sector
  • Ability to identify customer needs and convoy product knowledge in a training environment

This is an exciting time to be joining this growing company,the successful candidate will be an excellent communicator and have at least 3 years’ experience in a technical customer facing role for example pre sales or post-sales support or who has come from the education sector with a technical background.

Location: Bracknell

Salary: £25,000-£30,000

Ref: 21411

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